Microsoft’s latest operating system Windows 10 has bought a number of cool and astonishing features to all Windows users. But, at the same time, users also face many bugs and to get resolved these bugs, they need to rely on frequent support options in the form of tech customer support for Windows 10 issues. Some users using Windows 10 are now getting trouble with Start menu and Cortana, as they are unable to open Start menu or Cortana search or unable to click on Start menu. Here’s how to resolve Start menu or Cortana freezing issue.
· First , you need to check for Windows update
For checking the updates, you can follow the steps as shown below:
Ø Press Windows logo with R key together and type ms-settings and select Ok.
Ø Now, you will get settings page where you need to go to Update and security > Windows update and, then click on Check for updates. If any update is available, then install it and restart your PC.
· Now, try the troubleshooter
Here, you can try Start menu troubleshooter and to do this perfectly, you can have a technical customer support for windows 10 start menu not working for remote support with Microsoft technical experts. Read more at http://www.storeboard.com/blogs/technology/windows-10-overhaul-brings-updated-start-menu-microsoft-ink-and-enhanced-cortana/658468
· Now, create a new local administrator profile
For creating new administrator account for resolving Start menu and Cortana issue, you need to follow the steps as below:
Ø Press Windows logo and R together and type ms-settings and, then click on Ok.
Ø Now, select Account and sign in using local account.
Ø Type the password and click on Next.
Ø Now, you need to choose new account name, password, and then click on Finish and sign out.
· Now, create new administrator account
For creating new administrator account, go through the steps as shown below:
Ø Press Windows logo + R key together, and then type ms-settings and click on Ok.
Ø Now, go to the account, and then Family and other people.
Ø Now, with the option other people choose Add someone else to this PC.
Ø Set a username and password with password hint, and then click on Next and Finish.
· Now, make this new administrator account as administrator account
Ø Go to the option Family and other people.
Ø Now, choose the account you created, and then click on Change account type.
Ø Now, with Account type choose Administrator, and then Ok.
After going through all these steps, sign out your current account, and then sign in to new account. Now, if your Cortana and Start menu working, then you need to move all your personal data to the new accounts. You may also have a technical support phone number for Windows 10 Cortana if you face any trouble or confusion while going through the above procedures. Read more about What To Do When Start Menu And Cortana Do Not Work In Windows 10? here http://www.apsense.com/article/what-to-do-when-start-menu-and-cortana-do-not-work-in-windows-10.html